Medical Disclosures
How care is provided through partner websites powered by Clinvero Health, and who is responsible for each part of it.
LAST UPDATED: October 26, 2026
AT A GLANCE
Three parties, three distinct roles
PLATFORM
Clinvero Health
Provides the technology, website, intake, checkout, and operational coordination. Does not provide medical care or operate a pharmacy.
MEDICAL CARE
MDI Medical Group PC
Physician network. Its licensed clinicians evaluate patients, decide whether treatment is appropriate, and prescribe.
PRESCRIPTIONS
Pharmacy partners
Licensed pharmacies that fill prescriptions and ship them to patients.
1. About Clinvero Health
Clinvero Health is a technology and administrative services company. Clinvero builds and operates telehealth websites for partner businesses, including medical intake, checkout, order coordination, and tracking.
Clinvero does not provide medical care, practice medicine, employ the clinicians who treat patients, or operate a pharmacy. Clinvero does not make or influence clinical or prescribing decisions.
2. Medical services
Medical services are provided by licensed clinicians through MDI Medical Group PC. These clinicians review each patient’s medical intake, may request more information or a consultation, determine whether a treatment is appropriate, and make all prescribing decisions.
All clinical decisions are made by the treating clinician using their independent medical judgment. Questions about your diagnosis, treatment, or medication should be directed to your clinician.
3. Pharmacy services
When a clinician issues a prescription, it is sent to one of our licensed pharmacy partners. The pharmacy partner fills the prescription and ships it to the patient. The dispensing pharmacy is identified on the prescription label.
Questions about a filled prescription, its label, or its delivery may be directed to the dispensing pharmacy.
4. Partner brands
Clinics, med spas, wellness businesses, and other partners may offer telehealth services under their own brand through websites powered by Clinvero. A partner brand does not provide medical care or fill prescriptions unless it states otherwise and is licensed to do so.
5. Prescriptions and eligibility
Completing an intake or making a purchase does not guarantee that a treatment will be prescribed. Treatments are prescribed only when a licensed clinician determines they are medically appropriate.
Availability of specific treatments depends on clinical eligibility, state requirements, and pharmacy availability.
6. Compounded medications
Some medications may be compounded by a licensed pharmacy. Compounded medications are not approved by the U.S. Food and Drug Administration (FDA), and the FDA does not verify their safety, effectiveness, or quality before they are dispensed.
Your clinician will decide whether a compounded medication is appropriate for you.
7. Telehealth limitations
Telehealth care may not be appropriate for every condition. Your clinician may recommend an in-person visit, lab testing, or care from another provider when needed.
Telehealth services do not replace your relationship with your primary care provider.
8. Individual results vary
Results from any treatment vary from person to person. Information on partner websites is general and is not medical advice for your individual situation.
9. Privacy of health information
Health information is handled in line with applicable law, including HIPAA. See our Privacy Policy for details on how information is collected, used, and protected.
10. State availability
Services are available only in states where clinicians through MDI Medical Group PC are licensed to provide care and where our pharmacy partners can dispense.
Questions
Questions about your medical care or prescription should go to your clinician through your patient portal. For questions about this page or the Clinvero platform, email Sales@ClinveroHealth.com See also our Privacy Policy and Terms of Use.